Doverco's Privacy Policy
Last updated: June 17, 2026
Doverco is committed to protecting the privacy and confidentiality of personal information that we collect through our website, online forms, advertising campaigns, customer communications, and related business activities. This Privacy Policy explains what personal information we collect, how we use it, how we share it, how long we keep it, and the rights available to individuals under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act and Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25.
This Policy also describes how Doverco may collect and use information submitted through LinkedIn Lead Gen Forms or similar advertising forms. When you submit information through such forms, Doverco will use that information only for the purposes disclosed at the time of collection and as described in this Policy.
1. Scope of this Policy
This Policy applies to personal information collected by Doverco through our website, contact forms, quote request forms, customer service communications, marketing campaigns, LinkedIn advertising forms, and other online or offline interactions related to our products and services. It does not apply to third-party websites or platforms that are not operated by Doverco, even if they link to our website.
Depending on how you interact with Doverco, we may collect the following types of personal information: name, business contact information, company name, job title, telephone number, email address, mailing or shipping address, information submitted in a quote request or contact form, product or service interests, communication preferences, website usage information, device and browser information, IP address, cookie identifiers, and any other information that you choose to provide to us.
If you submit information through a LinkedIn Lead Gen Form, LinkedIn may pre-fill certain information from your LinkedIn profile, such as your name, email address, company, job title, and other business profile details. Doverco receives and uses that information only after you submit the form and provide any required consent.
- To respond to inquiries, quote requests, service requests, or product information requests.
- To provide, deliver, support, and improve Doverco products and services.
- To communicate with customers, prospects, suppliers, and business contacts.
- To process orders, manage accounts, coordinate deliveries, and provide customer support.
- To follow up on LinkedIn Lead Gen Form submissions or other advertising inquiries.
- To send marketing communications, product updates, invitations, or promotional information where permitted by law and, where required, with your consent.
- To measure advertising performance, improve our website, analyze website traffic, and understand user interests.
- To protect the security of our website, systems, users, and business operations.
- To comply with legal, regulatory, accounting, tax, contractual, and business recordkeeping obligations.
Doverco will not use personal information for a new purpose that is incompatible with the purposes identified at the time of collection unless we obtain additional consent or are otherwise permitted by law.
4. Consent and Your Choices
We collect, use, and disclose personal information with consent, except where the law allows or requires otherwise. Consent may be provided directly, such as by submitting a form, checking a consent box, contacting us, requesting a quote, subscribing to communications, or otherwise providing information to Doverco. In some cases, consent may be implied by your actions, depending on the context and sensitivity of the information.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, Doverco may no longer be able to provide certain products, services, communications, or responses to your requests. You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us using the information below.
When Doverco uses LinkedIn Lead Gen Forms, we provide a link to this Privacy Policy and describe the intended use of the information collected. We may use submitted lead information to respond to your request, contact you about Doverco products or services, provide requested information, register you for events or communications if applicable, and conduct related sales or marketing follow-up in accordance with the consent provided through the form.
Where a specific use requires separate consent, Doverco will use the consent options available in LinkedIn Lead Gen Forms, such as disclosure checkboxes, or another lawful consent mechanism. Doverco does not request sensitive personal information through LinkedIn Lead Gen Forms.
6. Cookies, Analytics, and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, understand how visitors use our website, and support advertising or retargeting activities. These technologies may collect information such as IP address, device information, browser type, pages visited, referring pages, and interaction data.
You may manage cookies through your browser settings or, where available, through our cookie preference tools. Disabling certain cookies may affect the functionality or performance of the website.
Doverco does not sell, rent, or trade personal information. We may share personal information only as necessary for legitimate business purposes and in accordance with applicable law, including with service providers that support our operations, such as Amazon Web Services for hosting and infrastructure, information technology providers, customer relationship management systems, email and communication providers, delivery and logistics partners, analytics providers, advertising platforms, professional advisors, and other service providers that process information on Doverco’s behalf.
We may also disclose personal information where required or permitted by law, including to comply with legal obligations, respond to lawful requests, protect Doverco’s rights or property, prevent fraud or security incidents, enforce agreements, or complete a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.
8. Cross-Border Processing and Service Providers
Personal information collected by Doverco may be stored or processed in Canada, the United States, or other jurisdictions where Doverco or its service providers, including Amazon Web Services, operate. As a result, personal information may be subject to the laws of those jurisdictions, including lawful access by courts, law enforcement, regulators, or government authorities.
When Doverco transfers personal information to a service provider for processing, Doverco remains accountable for that information and uses contractual, organizational, and technical safeguards designed to provide a comparable level of protection while the information is being processed by the service provider.
If you do not wish your personal information to be shared with third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in the “Right of objection and withdrawal” section.
Doverco keeps personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide products or services, to manage business records, to comply with legal, tax, accounting, contractual, and regulatory obligations, to resolve disputes, and to enforce agreements. When personal information is no longer required, Doverco will delete, anonymize, or securely destroy it, subject to applicable retention requirements.
10. Security Safeguards
Doverco uses reasonable physical, organizational, contractual, and technical safeguards appropriate to the sensitivity of the personal information under our control. These safeguards are intended to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, and destruction. No method of transmission or storage is completely secure, and Doverco cannot guarantee absolute security.
11. Your Privacy Rights
Subject to applicable law and certain exceptions, you may have the right to access personal information that Doverco holds about you, request correction of inaccurate or incomplete information, withdraw consent, object to certain uses or disclosures, request deletion where permitted by law, obtain information about Doverco’s privacy practices, and file a privacy complaint.
For Quebec residents, subject to applicable law, you may also have the right to request that computerized personal information collected from you be communicated to you in a structured, commonly used technological format, or communicated to another person or organization authorized by law to collect it, unless doing so raises serious practical difficulties. This is commonly referred to as the right to data portability.
If Doverco uses personal information to make a decision based exclusively on automated processing that produces legal or similarly significant effects, Doverco will provide the information required by applicable law. Doverco does not knowingly use LinkedIn Lead Gen Form information for decisions based exclusively on automated processing that produce legal or similarly significant effects.
12. How to Exercise Your Rights
To exercise your privacy rights, ask a question, withdraw consent, opt out of marketing, or submit a complaint, please contact Doverco’s Privacy Officer using the contact information below. Doverco may need to verify your identity before responding to a request. We will respond within the time required by applicable law.
Privacy Officer: Mark Dover
Company: Doverco
Email: mdover@doverco.com
Mailing address: 68 Brunswick Blvd, Dollard-Des-Ormeaux, QC H9B 2L3
If you are not satisfied with Doverco’s response to a privacy concern, you may have the right to contact the Office of the Privacy Commissioner of Canada or, for Quebec matters, the Commission d’accès à l’information du Québec.
13. Children’s Privacy
Doverco’s website, products, services, and advertising campaigns are intended for businesses and adults. Doverco does not knowingly collect personal information from children through its website or LinkedIn advertising forms.
14. Changes to this Policy
Doverco may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. The updated version will be posted on our website with the revised “Last updated” date. We encourage you to review this Policy periodically.
15. Legal Note
This Privacy Policy is intended to support transparency and compliance with applicable Canadian privacy requirements and LinkedIn advertising expectations. Doverco should review this Policy with qualified legal counsel before publication to ensure that it accurately reflects Doverco’s actual data practices, service providers, consent flows, cookie tools, and legal obligations.
